Online Internet Fraud is Growing
– Internet fraud can be any type of scheme that uses the
Internet – e-mail, websites, chat rooms or message boards – to
deceive prospective victims. These scams and frauds take
advantage of the Internet’s unique capabilities – sending e-mail
messages worldwide in seconds – to carry out fraud quicker than
ever thought possible. Common internet scams and
frauds use deceptive and creative ways to obtain sensitive,
confidential information about you or your financial records.
In the worst case, you could find yourself a victim of identity
theft. With the sensitive information that could be obtained
about you, a successful scam artist could take out loans or
obtain credit cards in your name, loot your bank account or run
up bills on your credit card accounts. Internet thieves can do
damage to your financial history and personal reputation that
can take years to rectify. As a bank customer, you need
to be especially vigilant in recognizing internet scams in order
to protect yourself from becoming a victim.
PHISHING
– One of the more common internet scams involves “phishing”.
Phishing involves fraudulent e-mails, often appearing to be from
a trusted source or reputable company that you recognize and may
do business with. They may even appear to be from your bank or
a government regulatory agency. The fraudulent e-mail will
probably warn you of a serious problem with your account that
requires immediate attention. The e-mail will then encourage
you to click on a button that redirects you to a phony web
site. It is often hard to detect that the web site is bogus, as
it may look very similar to a legitimate web site. Once there,
you are asked to “verify” personal information such as your
name, Social Security number, bank account numbers, credit card
numbers, passwords or PINs. If you provide the requested
information, you may find yourself the victim of identity
theft. Fortunately, there are a number of things you can do to
protect yourself:
Ø
Never
provide your personal information in response to an unsolicited
request, whether over the internet or telephone. If you did not
initiate the communication, you should not provide any
information.
Ø
If
you believe the contact may be legitimate, contact the financial
institution or company yourself, using telephone numbers on your
account statements or from the phone book.
Ø
Never
provide your password over the phone or in response to
unsolicited e-mail.
Ø
Review account statements regularly to ensure all charges are
correct.
GENERAL TIPS AGAINST CYBER-FRAUD
Ø
Never
click on the link provided in an e-mail if you believe it may be
fraudulent. It may contain a virus that will contaminate your
computer.
Ø
Be
wary of e-mails which attempt to conceal the sender’s true
identity.
Ø
Be
careful for “Advance Fee” demands. Look carefully at any online
seller of goods or services that may ask you to send a check or
money order immediately to a post office box before you receive
the goods or services you’ve been promised.
Ø
Use
common sense. Remember the old adage “If something sounds too
good to be true, it probably is!” Many con artists are preying
on victims by claiming that the victim has won an international
lottery (Canada is a common source for these scams) or
sweepstake, promising huge cash awards. The victim is asked to
send an advance money order or check to cover the “fees and
costs” involved with the prize. Once the victim sends the
check, nothing more is heard from the scam artist.
Ø
When
selling items, be wary of buyers that send you a cashiers' check
or money order in an amount well above your asking price of the
merchandise. The buyer may ask that you send back the
difference in the form of a check or money order. The buyer’s
check usually ends up being no good, and the victim is out both
the merchandise and the money he sent to the scam artist.
Ø
NEVER
agree to assist someone in transferring money out of a foreign
country into your bank account! In these scams, traditionally
originating from
Nigerian
or African countries, the scam artist promises that you will be
paid a handsome fee for allowing money to be transferred to your
account. They will often ask you to first send a cashier’s
check or money order to handle “shipping fees” or “excise
taxes”, or better yet (for the thief), they will ask for your
bank account number so they can transfer the funds directly.
Once they have your bank account information, the scam artist
drains your bank account.
Ø
Your
personal information can be obtained by thieves the
old-fashioned way as well – dumpster diving. Make sure your
unused checks, bills, statements and anything with personal
information about you is shredded before discarding.
WHAT
TO DO IF YOU BECOME A VICTIM – Act immediately to protect
yourself.
Ø
Contact your financial institution immediately and alert them to
the situation.
Ø
Report all suspicious contacts to the Federal Trade Commission
through the Internet at
www.consumer.gov/idtheft, or by calling 1-877-IDTHEFT. At
this website, you will find valuable information should you
become a victim of identity theft, including instructions on how
to contact the three major nationwide credit bureaus to place a
fraud alert on your credit file and how to receive a free copy
of your credit report.
Ø
Report internet-related fraud to the
Internet
Fraud Complaint Center at
www.ic3.gov.
Ø
Visit
the FirstGov (Your First Click to the U.S. Government) website
at
www.firstgov.gov. This free-access website is a centralized
place to find information from local, state and U.S. Government
Agency websites. Consumers may also call the toll-free number
1-800-FED-INFO.
The
Internet is a great tool for information, and to conduct online
business, as long as you take appropriate cautions and are aware
of the possibility that someone may be trying to take advantage
of you. If you ever have any questions regarding an e-mail
message or phone call that you receive from Reliance Bank,
please contact us at (814)949-6260 or (800) 570-0876.